Shipping Policy for Candid Automation
- General Information
At Candid Automation, we are committed to delivering your products in a timely and secure manner. This Shipping Policy outlines the terms and conditions for the shipment of goods purchased from our platform. - Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Shipping Methods and Delivery Time
We partner with reliable courier and logistics services to ensure safe and fast delivery. Below are our shipping options:
- Standard Shipping: Estimated delivery time: 5-7 business days.
- Express Shipping: Estimated delivery time: 2-3 business days (Additional charges apply).
Delivery times may vary based on your location and external factors such as weather conditions or carrier delays.
- Shipping Charges
- Shipping costs will be calculated at checkout based on the size, weight, and destination of the package.
- Free shipping is available on orders above [mention amount, e.g., ₹5,000 or $50].
- Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track the status of your shipment on the courier’s website. - International Shipping
- International shipping is available to selected countries.
- Customers are responsible for any customs duties, taxes, or additional fees required by their country.
- Delivery time for international orders may vary based on the destination.
- Damaged or Lost Packages
- If your package is lost or damaged during transit, please contact us immediately at [info@digie.in/+91-8447744522].
- We will work with the courier to resolve the issue and may provide a replacement or refund as per our discretion.
- Incorrect Address
- Please ensure the shipping address is accurate and complete.
- Candid Automation is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
- Contact Us
For any questions or concerns regarding shipping, please reach out to us at:
- Email: [info@digie.in]
- Phone: [+91-8447744522]
- Updates to This Policy
This Shipping Policy may be updated from time to time. Any changes will be communicated on our website.
Thank you for choosing Candid Automation!